Shipping policy

Shipping Policy

At Arora Jewels, we are committed to delivering your jewelry safely and efficiently. Please review our shipping policy below for information regarding order processing, shipping timelines, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or special sales events, processing times may be slightly extended.

Shipping Time

Estimated delivery times may vary depending on your location:

Within India: 3–7 business days
Remote Areas: 5–10 business days
International Shipping (if available): 7–21 business days

Delivery times are estimates and may be affected by courier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
Free shipping promotions may be offered on selected orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking details, allowing you to monitor your shipment's progress.

Delivery Information

Customers are responsible for providing accurate shipping information. Arora Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Orders

For international shipments, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.